Natura Cash & Product Reviews
Check if we deliver frozen & refrigerated items to your area
Enter your postal code to check if we can deliver frozen & refrigerated items to your area.
Confirmed!
You can now add this item to your cart. Frozen and refrigerated deliveries require a minimum of $49 to process.
Delivery unavailable for this item
It looks like this item isn't available in your area. Enter your email below to be notified when it becomes available'
Frozen & Refrigerated
Items with this icon are frozen or refrigerated and ship separately in a temperature controlled box
How does Natura Cash work?
Natura Cash is earned on select purchases, items, and review invite emails, and can be cashed in as store credit for your next order!
How do I apply Natura Cash to my order?
When you are ready to check out, and go into your cart, the box that has your subtotal amount has an option called "Use Natura Cash", there is a small arrow next to that. Click on that and you will see how much Natura Cash you currently have, and a small box below where you can enter in the amount. Please ensure that you enter the amount exactly. If you mistakenly have an amount over what you have in your account, it will not apply to any Natura Cash. Once you enter in the amount of Natura Cash you wish to use for your purchase, click on "Apply" and allow the screen to load. It should show up as a discount under your subtotal.
Can I be notified when I get Natura Cash?
Yes! Make sure you are signed in, go to My Account and then Natura Cash, to select which notifications you want to receive!
Where can I see my Natura Cash balance?
Sign into your Natura Market account, and go to My Account and then Natura Cash, to see your balance, as well as when your credits expire.
Does Natura Cash expire?
If it was issued as a Review credit, these expire within 60 days. If it was issued by customer support for a damaged item, these never expire.
Review times: My review has been in “Pending” for a few days, what’s going on? When will it be approved?
Reviews are processed by the system, and the time frame depends on volumes. You will receive an email once these are approved.
Why wasn’t my review approved?
Reviews need to follow the guidelines outlined in the original invitation email, or they will not qualify for approval by the system.
My reviews were approved, why did I not get Natura Cash?
The store credit reward for writing reviews will only be issued for products sent in the original invite email, and will only be issued on the first instance of reviewing the product (not on repeats within the same item).